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Hotel Dongtan

[Hotel Dongtan] Elevator Use

Elevator - The UrbanStay-exclusive elevator is available for use (look for the UrbanStay logo, elevators 1, 5, and 6). - Please touch the keypad at the bottom of the elevator, then enter the elevator password followed by the # key.→ After that, press your assigned floor number to move to your room. - You can find the elevator password in the check-in message sent via KakaoTalk on your check-in day.

[Hotel Dongtan] Location

Address and Building Information - Address: 171, Dongtanbanseok-ro, Hwaseong-si, Gyeonggi-do - Building Name: Stars Hotel Premier Dongtan - Floors: 3rd ~ 13th Directions How to visit Urbanstay (Transport) - Directions Link: - By Car: Please search for "UrbanStay Hotel Dongtan" on Naver Maps, T-map, or Kakao Navi. - Public Transportation - From Suwon: Take bus 13-5 or 92-1 at the "Mangpo Station Exit 3, Mangpo Geudaega Premier Apartment" stop and get off at the "Dongyang Paragon" stop (about 25 m

[Hotel Dongtan] Parking

Parking Information - 1 free parking space per room (B2 to B5, pre-registration required before departure) - Exceeding 1 vehicle per room: Please use nearby public parking at your own expense - Visitor vehicles: 20 minutes of free parking available, after which external charges apply - Parking Registration : You can register your parking as soon as you receive the check-in guide. - Please note that parking registration may take up to 15 minutes to be reflected in the system. - If you register ri

[Hotel Dongtan] Luggage Storage

- Location: 1st Floor - The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) on the day you check in. - Operation time: 24/7 (Available until 18:00 on the day of check-out, CCTV is installed) ※ Luggage without a tag or left for more than 7 days may be discarded in accordance with our lost and found policy. ※ Please store your luggages or belongings except for valuables, food and fragile items. The hotel is not responsible for any damage or loss. - Rental Items:

[Hotel Dongtan] Lighting

Lighting - Rooms on Floors 3-13 (No Cooking Allowed) - Can be used after inserting the key card

[Hotel Dongtan] Heating, A/C

Cooling and Heating - The central cooling and heating system operates with cooling from May to September and heating from November to March. - Depending on external temperatures and local conditions, cooling/heating may be operated only during certain hours or the operating period may be extended/shortened. - ON/OFF Button for Operation - Use the arrow buttons to adjust the temperature. - Summer: Air conditioner - Winter: Heater

[Hotel Dongtan] Home appliances

TV Guide - How to Use: - Turn on the TV, and once the video starts playing, click the "Exit" or "Home" button. - You can watch Netflix and YouTube, but a personal account is required. - If you use your personal account, please be sure to log out before check-out. - Mirroring is possible, but only if you bring your own Chromecast. - Troubleshooting: - If the TV screen shows "No Input Signal" and nothing is displayed:Please check if the HDMI cable is properly connected to the selected input port.

[Hotel Dongtan] Trash disposal

When you're check-out General waste - throw it away in trash bin Food waste: - Please use a disposable plastic bag to seal food waste.* Bags are not provided — available for purchase at the 1st-floor convenience store. During Your Stay Cleaning Service (Paid Service) - Application Method: Apply via mobile concierge one day before your desired date. [Application Method / Fee Information] How to take out the trash yourself - If you’d like to take out the trash yourself, there's a designated area w