The heating/cooling system can be adjusted using the wall-mounted controller in your room.
Please note that the central heating and cooling system operates on a seasonal schedule.
Summer Season: Cooling operates from March 24 to September.
Winter Season: Heating operates from December 3 to March.
Mid-Season: To be determined in 2025.
Mid-season hours: Cooling Only 10:00–20:00 / Heating Only 20:00–10:00
System operation may change depending on weather conditions.
Once the indoor temperature reaches the set value, the system will stop running.
For cooling: Set the temperature lower than the current room temperature.
For heating: Set the temperature higher than the current room temperature.
Setting it incorrectly may cause the system not to activate.
Hot water is automatically supplied 24 hours a day. No operation is required.
Q1. The room still feels hot even though I turned on the air conditioning.
A1. The system is centrally managed and operates at a preset temperature range. Please make sure to keep the windows and doors closed to maintain room temperature.
Q2. Is heating/cooling not available all the time?
A2. Heating and cooling are activated seasonally according to the building-wide schedule (summer, winter, and mid-season).
Q3. There’s no hot water. What should I do?
A3. Please check that the faucet handle is turned toward the hot water side. If hot water does not come out even after a while, contact us via the mobile front and our staff will assist you directly.