Before check-in, please pick up your elevator card key from the 2F Lounge to access your room.
Location: 2F Lounge → Elevator Card Key Kiosk
Process: Enter your password → Card key issued
Tap the issued card on the elevator card reader to access the guestroom floors.
The kiosk password will be sent via KakaoTalk, SMS, or email by 1:00 PM on the check-in day.
he card key is for elevator use only. To open the room door, you must enter the digital door lock password.
If you're unable to issue a card key from the kiosk, please contact the Mobile Front for assistance
[Mobile Front]: ur.ustay.kr/kd2phl
[Contact]: 0507-1340-7694
Please use the hotel elevator to access your room.
The commercial elevator does not connect to guestroom floors.
Elevator Card Key Return
After checkout, please return the elevator card key to the return box inside the 2F Urbanstay Lounge.