Stay Guide

[FAQ] How to Add an Extra Guest

  • You may add extra guests up to the room’s maximum capacity. A fee applies, and the following items will be provided to your room:

    • Fee: KRW 35,000 per person

    • Included: Bedding / Bottled water / Coffee capsule / Towel / Slippers

* Bedding sets are limited in quantity, so advance request is highly recommended.

* Children under 36 months are not counted toward the total number of guests.

  • You can request additional guests via the Mobile Concierge.

  1. Click the link in your check-in message

  2. Select “Mobile Concierge”

  3. Log in to make a request

  4. Once payment is completed, extra bedding will be prepared in the room before your check-in.

  • You can still request via the Mobile Concierge following the same steps as above.

  • After payment:

    • You will either receive the bedding delivery passcode, or We will deliver the bedding directly to your room, depending on availability.

  • Cut-off time for same-day delivery: 10:30 PM

    Requests made outside operating hours will be processed after 9:00 AM the next day.

※ Unauthorized use without payment will incur a KRW 50,000 penalty.