If you believe you left something behind in the room after check-out, please follow the steps below to inquire:
How to Inquire
Submit a request through the [Mobile Front Desk]
To help us locate your item quickly, please include the following details:
Room number
Date of stay
Description of the item (e.g., design, color)
How to Receive Your Item
Courier (Cash on Delivery)
On-site pickup
Important Notes
All items stored in the refrigerator (such as food or beverages) will be discarded immediately, regardless of whether they have been opened.
Lost items will be stored for up to 7 days, after which they will be discarded.