Stay Guide

You can request the following services through the Mobile Concierge or Mobile Front Desk

Available Hours: 9:00 AM – 10:30 PM

Click the link in your check-in message → Tap "Mobile Concierge" → Log in to make a request

  • Additional Fee:

    • KRW 10,000/hour (UrbanStay / Staz)

    • KRW 20,000/hour (Le Collective)

  • Subject to availability based on cleaning schedules and following reservations.

To ensure a comfortable stay with a spacious room, we provide basic amenities for the first night only upon check-in.

Towels, bottled water, and coffee capsules may be restocked up to 3 nights, depending on your stay.

Additional amenities are provided based on standard occupancy.

  • For 1 person: Medium Towel, Coffee Capsule, Bottle of Water (500ml)

  • Other items provided once per stay:

    • Room Slippers

    • Bath Mat

    • Large Bath Towel

    • Coffee Machine + Capsule (random availability)

    • Shampoo, Conditioner, Body Wash, Face Wash, Hand Wash (large refill bottles)

If you need more than the complimentary supply, the following items can be purchased:

Plaintext
Water (500ml) – KRW 1,000
Room Slippers – KRW 2,000
Coffee Capsule (1ea) or Drip Coffee Bag (1ea) – KRW 1,000
Toothbrush & Toothpaste Set – KRW 4,000

※ Please note: Due to government regulations (Resource Recycling Act), single-use toothbrush & toothpaste sets are available for purchase only. Chargers, hair irons, and skincare products are not provided.

To respect your privacy and enhance your comfort, 

Room cleaning services are not automatically provided during your stay.

To request cleaning, please contact us at least one day in advance via mobile frontdesk. (paid service)

- How to request : [Room cleaning request link]