We provide room cleaning service to ensure a pleasant stay for our guests.
Cleaning is offered free of charge upon request.
Advance and same-day requests are available.
(Same-day requests must be made by 3:00 PM)
Please select your preferred time slot below when making a request:
A Time (10:00 – 12:00)
B Time (12:00 – 14:00)
C Time (14:00 – 16:00)
Paid cleaning is available for long-term stay guests under contract.
Guests must be out of the room during cleaning.
Valuables: Please take them with you or store them in the safe located under the refrigerator.
Personal Items: Please store personal belongings inside the wardrobe or drawers.
Trash: Only trash collected inside trash bins or in front of the shoe rack will be disposed. Items placed elsewhere will not be removed to avoid accidental disposal.
If you wish to reschedule, please notify us by 6:00 PM the day before.
Photos of the room may be taken after cleaning for condition check purposes.
Areas containing valuables or personal items will not be cleaned to avoid incidents.
Stars Ulsan is not responsible for any accidents caused due to failure to follow these guidelines.